Microsoft Dynamics 365 Remote Assist CFQ7TTC0LF90-2

Benefits

Collaborate optimally

Gain insight into your remote collaborators’ environment with real-time video and audio sharing.

Assist with precision

Easily communicate your instructions to the user thanks to real-time annotation of their field of vision or file sharing.

Benefit from a highly functional tool

The user keeps the use of his hands, his freedom of movement as well as the contextualization of the information thanks to its anchoring in reality.

Organize your support operations

Microsoft Dynamics 365 Remote Assist integrates seamlessly with Microsoft Dynamics 365 Field Service.

Product Features

Communication with remote stakeholders

• Audio and video exchanges
• Share the operator’s field of view
• Hands-free operation

Contextualized visual annotations

• Addition of pointers and traces
• Contextualization in the operator’s field of view

Resource sharing

• Sharing of PDF documents
• Image sharing
• Screen sharing
• Picture taking

Integration in the information system

• User management
• Security management
• Usage reporting
• Integration into processes with Field Services